Privacy Policy

In this Privacy Policy, the following terms carry the meanings set out below:

• "jiliif", "we", "us", or "our" refers to the operator of the jiliif online gaming platform accessible at jiliif.app.
• "You" / "Player" / "Data Subject" means any individual who registers for, accesses, or uses the jiliif platform, or who visits jiliif.app without registration.
• "Personal Data" means any information that directly identifies you or can be used — alone or in combination with other data — to identify you as an individual. Under Republic Act No. 10173, this includes your name, contact details, identification numbers, financial information, and online identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, organisation, storage, updating, retrieval, disclosure, combination, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, jiliif.
• "DPA" means the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
• "NPC" means the National Privacy Commission of the Philippines, the supervisory authority for data protection matters under the DPA.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation.

jiliif is the Data Controller for all personal data collected through jiliif.app and the jiliif platform. jiliif determines the purposes for which your personal data is processed and the means by which that processing is carried out.

If you have any questions about how jiliif processes your personal data, or wish to exercise any of your rights as a Data Subject under the DPA, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 16 of this Policy.

jiliif collects the following categories of personal data, depending on how you interact with the platform:

jiliif collects personal data through the following channels:

• When you complete the jiliif account registration form;
• When you submit identity verification documents during KYC;
• When you make a deposit or withdrawal request and provide payment details;
• When you contact jiliif's customer support team by email, chat, or other means;
• When you update your account profile or change your registered contact details;
• When you use responsible gaming tools such as deposit limit requests or self-exclusion.

• Server logs and session management systems record IP addresses, device information, login events, and session durations whenever you access jiliif;
• Game servers record bet placement, game outcomes, and session activity for every round played on jiliif;
• Analytics tools capture navigation behaviour and feature usage patterns within the jiliif platform.

• Identity verification providers used to confirm the authenticity of KYC documents;
• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank) who confirm transaction status;
• PAGCOR and Philippine government databases consulted for regulatory compliance purposes, to the extent permitted by applicable law.

Under the Philippine Data Privacy Act, jiliif relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing that is necessary to fulfil jiliif's obligations to you under the Terms & Conditions — including account creation, game operation, payment processing, and withdrawal fulfilment;
• Legal Obligation: Processing required to comply with Philippine law, PAGCOR regulatory obligations, AML/CFT requirements, and NPC data protection obligations;
• Legitimate Interests: Processing for fraud prevention, platform security, abuse detection, and service improvement where jiliif's legitimate interests do not override your fundamental rights;
• Consent: Processing for direct marketing communications and non-essential analytics cookies, where you have provided explicit, informed, and freely given consent that may be withdrawn at any time.

jiliif processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining, authenticating, and closing your jiliif account; processing login events; managing two-factor authentication;
• Identity & Age Verification (KYC): Confirming your identity, verifying your age (21+ requirement), and meeting PAGCOR Know Your Customer obligations before processing your first real-money deposit;
• Payment Processing: Processing deposits via GCash, PayMaya, BPI, BDO, and Metrobank; processing withdrawal requests; maintaining transaction records;
• Game Operation: Executing wagers, calculating and crediting winnings, resolving disputes using server-side game logs, and maintaining auditable bet history;
• Regulatory Compliance: Meeting PAGCOR reporting obligations; complying with Philippine AML/CFT laws (Republic Act No. 9160 as amended); responding to lawful requests from Philippine law enforcement or regulatory authorities;
• Fraud Prevention & Security: Detecting and preventing unauthorised account access, multi-accounting, bonus abuse, money laundering, and other prohibited conduct;
• Responsible Gaming: Monitoring account behaviour for indicators of problem gambling; administering deposit limits, self-exclusion requests, and cooling-off periods; fulfilling PAGCOR responsible gaming obligations;
• Customer Support: Responding to enquiries, resolving disputes, and maintaining records of support interactions;
• Marketing Communications (with consent): Sending promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. You may withdraw this consent at any time by updating your account preferences or contacting support.

jiliif does not sell, rent, or trade your personal data. We share personal data only in the following circumstances and only to the extent strictly necessary:

jiliif engages third-party service providers who process personal data on jiliif's behalf and under jiliif's instructions, including:

• KYC and identity verification providers;
• Payment processors and e-wallet operators (GCash, PayMaya, BPI, BDO, Metrobank and partner payment aggregators);
• Game content providers who operate the live dealer studios and RNG servers powering jiliif games;
• Cloud hosting and infrastructure providers;
• Customer support platform providers;
• Fraud detection and cybersecurity service providers.

All third-party service providers engaged by jiliif are contractually required to process personal data only as instructed by jiliif, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection laws.

jiliif will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Bureau of Investigation (NBI), the Philippine National Police (PNP), or any other Philippine regulatory or law enforcement authority where required to do so by applicable law, court order, or valid legal process. jiliif will, where legally permitted, notify affected players of such disclosure.

In the event that jiliif undergoes a merger, acquisition, restructuring, or sale of assets, player personal data may be transferred to the successor entity as part of that transaction. jiliif will notify affected players via email and via an in-platform notification prior to such a transfer, and the successor entity will be required to honour the commitments made in this Privacy Policy.

jiliif uses cookies and similar tracking technologies (local storage, session tokens, pixels) on jiliif.app. These technologies serve the following purposes:

• Essential Cookies: Required for platform operation — session management, login authentication, security tokens, and load balancing. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Remember your preferences such as language settings, responsible gaming settings, and recently played games. Disabling these may affect your experience but does not prevent platform access.
• Analytics Cookies (with consent): Collect aggregated, anonymised data about how players navigate jiliif — pages visited, time on page, navigation flow — used to improve the platform. These are activated only with your consent.
• Marketing Cookies (with consent): Track whether you interacted with a jiliif promotion or referral link. Used solely to credit promotional rewards accurately. Activated only with consent.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from logging into jiliif and using core platform features. For detailed cookie information, refer to the cookie management panel accessible at the bottom of jiliif.app.

jiliif implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jiliif's servers;
• Encrypted storage for sensitive data fields including payment information and identity document data;
• One-way cryptographic hashing for account passwords — jiliif staff cannot read your password in plaintext;
• Role-based access controls limiting internal staff access to personal data to those with a documented operational need;
• Regular internal and third-party security audits and penetration testing;
• Automated anomaly detection for unusual login patterns, account access from new locations, and suspicious transaction behaviour;
• Incident response procedures consistent with NPC breach notification requirements under the DPA.

jiliif retains personal data for the following periods, after which data is securely deleted or anonymised:

Where jiliif is required by PAGCOR, NPC, AMLC, or any other Philippine regulatory body to retain data for a period exceeding those stated above, the regulatory requirement will take precedence.

Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by jiliif. These rights may be exercised by contacting jiliif's Data Protection Officer at the details in Section 16.

jiliif is a real-money online gaming platform operated exclusively for persons aged twenty-one (21) years and above. jiliif does not knowingly collect personal data from individuals under the age of 21. Account registration requires identity verification, and any account where the registered user is found to be under 21 years of age will be immediately closed.

If you are a parent or guardian and have reason to believe that a minor has registered on jiliif or has accessed jiliif using your account or device, please contact jiliif immediately at [email protected]. jiliif will investigate the matter promptly and, where a minor's personal data has been collected, will delete that data as soon as practically possible subject to any overriding legal obligations.

jiliif's primary data processing infrastructure is located within or in close proximity to the Philippines. Some of jiliif's third-party service providers — including game content providers, cloud infrastructure providers, and cybersecurity vendors — may process personal data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, jiliif ensures that such transfers are conducted in accordance with the DPA, including by:

• Entering into data processing agreements with receiving parties that impose data protection obligations equivalent to those required under Philippine law;
• Transferring data only to jurisdictions or recipients that provide an adequate level of data protection;
• Implementing appropriate safeguards, such as standard contractual clauses, where transfers are made to countries without an adequacy determination.

The jiliif platform may contain links to third-party websites, game provider information pages, or payment processor portals. These third-party sites are not operated by jiliif and are not governed by this Privacy Policy. jiliif is not responsible for the privacy practices or content of any third-party website.

Before providing personal data to any third-party website accessible via a link from jiliif, you should review that third party's privacy policy. jiliif's provision of a link to a third-party site does not constitute an endorsement of that site or its data practices.

jiliif reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect your rights as a Data Subject or alter how jiliif uses your personal data — jiliif will provide at least fourteen (14) days' advance notice to registered players via email to the address on file, or via a prominent in-platform notification, before the amended Policy takes effect.

For non-material amendments — such as typographical corrections, clarifications that do not alter the substance of data practices, or updates to contact information — jiliif may publish changes without advance notice. The effective date displayed at the top of this page will always reflect the date of the most recent revision.

Your continued use of jiliif following the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with the amended Policy, you should cease using jiliif and may request account closure as described in the jiliif Terms & Conditions.

For any questions about this Privacy Policy, to exercise your Data Subject rights under the DPA, or to raise a data protection concern, please contact jiliif's Data Protection Officer. Note that the contact details below are displayed as plain text only — they are not clickable links:

If you are not satisfied with jiliif's response to your data protection concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC complaints process is available on the NPC's official website.